eMarketer Interview with Mark Weinstein - Senior Vice President, Customer Experience, Engagement, Loyalty and Partnerships, Hilton Worldwide It’s no secret that millennials have high standards for customer experience, especially as companies like Amazon and Starbucks continue to raise the bar. The hospitality space is no exception, and industry veteran Hilton Worldwide...
Vertical Markets
The way state and local government buys technology is changing. But how? by Ben Miller / April 6, 2017 Flexibility. If there’s one thing that everybody involved in government procurement — chief information officers, procurement officials, vendors and civic tech folk — appear to agree on, it’s that the future...
06.04.17 Consumer tech: From living room to boardroom AUTHOR: Paul Milligan Products made for the consumer market are now being used in offices, classrooms and visitor attractions. Paul Milligan looks at what the next products to make the move from consumer to proAV might be. The path products take to...
By Heather Mack While telehealth policies, technological advancements and utilization continue to grow, whether it actually reduces healthcare costs and improves outcomes is still a point of some contention. As the bulk of such analysis focuses on the bottom line of health plans and employers, researchers at University of California...
March 2, 2017 | by Libby Johnson Despite 76 percent of purchase decisions (and 60 percent of brand 'switch' decisions) being made impulsively at the shelf-edge, the power of the shelf-edge as a premium marketing tool can sometimes be underestimated. Traditionally, static shelf-edges with paper-printed labels have been used only...
Reuters Feb 08, 2017 Bank of America Corp has opened three completely automated branches over the past month, where customers can use ATMs and have video conferences with employees at other branches, according to spokeswoman Anne Pace. Like many U.S. banks in recent years, Bank of America has been reducing...