Every few decades, we see a new generation enter the workforce. That generation tends to shake things up. We’ve all been the “new generation” at some point, but the buzz – and actual changes – surrounding millennials is special. So what makes this new generation different?
For someone in telecom, the surface-level answer seems obvious. Millennials grew up in the age of cell phones and the Internet. They expect constant connection, mobility, and innovation. This explains why millennials are shaking up personal mobility and communications. But how is it that they’re having such an impact on business communications and collaboration too?
Millennials are becoming the majority in the workforce. They’re already the largest generation in the U.S. workforce and should be more than half of the global workforce by 2020. Millennials are becoming managers and leaders. Their preferences and early-adopter tendencies are shifting the conversation about tech in the workplace. Three-quarters of millennials say that access to technology makes them more effective at work. And overwhelmingly, millennials prefer collaborative work environments. The millennial influence is unleashing new types of flexibility and mobility for employees.
Creating the mobile office
As the millennial generation enters the workforce, technology is advancing faster than ever before. New devices and solutions mean widespread collaboration and mobility through “the cloud.” The move to the cloud has created collaboration possibilities that were unthinkable 20 years ago. All generations are learning to work together in new ways. The concept of the mobile office is here – and at AT&T, we’re bringing the mobile office to life.
As the mobile office becomes a reality, here are the changes we’re starting to see:
- Mobility expansion means more mobile workers. Mobile devices now have much more complex computing power. Millennials are ready to put those powers to work. Millennials desire flexible working environments and the ability to work remotely. In the U.S. alone, the mobile workforce is supposed to reach 105.4 million by 2020. These mobile workers need to be able to collaborate seamlessly with both those working remotely and in the office.
- More possibilities come with the mobile cloud. Linking mobile devices to the cloud is critical when accessing and sharing business information. According to IDC, organizations expect to run nearly 50 percent of their IT workloads in the cloud by the end of this year. Businesses can reduce costs and increase agility in the cloud. Solutions in the cloud can also open up real-time access to data and applications on nearly any connected device
- All-in-one devices bring all-in-one solutions closer. Smartphones and tablets can now hold a video call, send and receive emails, operate business programs, and more. For 20 percent of millennials, mobile devices have completely replaced laptop and desktop computers. And many rely on them more than laptops.
Security for the mobile worker
Again, for someone in telecom, more cloud-based sharing also means more points at which data can end up in the wrong hands. With so much information and data traveling to and from the cloud, keeping that information secure is key. AT&T NetBond® provides highly secure connections to cloud platforms. This enhances a customer’s ability to protect traffic while still allowing collaboration across a mobile workforce. AT&T NetBond® helps businesses manage their cloud services. With it, companies can benefit from a mobile workforce while working to avoid risks associated with public cloud services.
Starting in May, for customers meeting eligibility requirements, AT&T Conferencing with Cisco WebEx global conferencing solution will include AT&T NetBond® connectivity. Through this offer, businesses will receive the improved network performance and security provided by AT&T NetBond® as part of their agreement to purchase AT&T Conferencing with Cisco WebEx. Added network security and performance can enhance any cloud strategy and help businesses collaborate with confidence and ease.
Mobile collaboration takes off
As millennials move from entry-level to management, unified voice and collaboration solutions will take off. For today’s mobile workers and those teaming up with peers around the globe, integrated communications tools are critical. As a new tech-loving generation enters the workforce and mobile workers multiply, providers must prepare to deliver more seamless, intuitive, and unified voice and collaboration solutions.
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